When I first approached Sarah for financial advice, I was overwhelmed by pension options and investment choices. Her independent approach meant she could recommend products from across the market, not just one provider. She explained everything in plain English and helped me set up a diversified portfolio that’s already outperforming my old company pension. What impressed me most was her ongoing support - she reviews my investments annually and keeps me informed of any market changes that might affect my plans. I finally feel confident about my financial future.